WHOLEBODY WELLNESS

BEHAVIORAL HEALTH • SUBSTANCE USE TREATMENT • MENTAL HEALTH • OUTPATIENT GROWTH • EXECUTIVE ADVISORY

Driven to revolutionize healthcare by creating innovative, patient-first solutions that deliver accessible, equitable, and impactful care.

What We
Offer

Core

Competencies

Our

Approach

Performance

Focus

Operational Performance

Strengthen daily execution, accountability, staffing, productivity, utilization, and operating rhythms.

Operational assessments
KPI design & scorecards
Labor & productivity optimization
LOS, census & throughput strategy

Admissions & Conversion

Improve the front door by aligning call center performance, admissions workflows, clinical screening, and conversion.

Admissions funnel review
Call center KPI optimization
Conversion strategy
Patient access workflows

Leadership & Organization

Create clearer roles, stronger accountability, and leadership systems that support performance without creating bureaucracy.

Organization design
Leadership development
Executive coaching
Management cadence

Growth Strategy

Build a disciplined growth plan grounded in market opportunity, capacity, conversion, and sustainable economics.

Market & competitor analysis
Service-line strategy
Expansion planning
Growth operating plans

Payer & Revenue Strategy

Support smarter payer positioning and stronger alignment between utilization, contracting, collections, and operations.

Payer mix strategy
Network positioning
Revenue-cycle collaboration
Financial counseling workflows

Turnaround & Integration

Bring structure to periods of rapid change, acquisition, reorganization, leadership transition, or underperformance.

100-day operating plans
Post-acquisition integration
Performance stabilization
Change leadership

• Behavioral Health Operations

• Multi-Site & Division-Level Leadership

• Strategic Planning & Growth Execution

• Quality Improvement & Patient Safety

• Capital Projects & Facility Expansion

• Contract Negotiation & Managed Care

• P&L Management & Financial Turnaround

• Regulatory Compliance: TJC, CMS, CARF, BHA

• Workforce Development & Talent Strategy

• Change Management

• Physician & Clinical Team Relations

• Board & Stakeholder Communication

Diagnose

Understand the business, data, market, team, operating model, and constraints before prescribing solutions

Prioritize

Separate urgent noise from the few issues that will have greatest impact on performance

Build

Create practical tools, workflows, operating plans, scorecards, and leadership rhythms

Execute

Support implementation, ownership, follow-through, and measurable progress – not just recommendations

ADC

Average daily census and capacity

LOS

Length of stay and clinical throughput

CVR

Inquiry-to-admission conversion performance

LABOR

Staffing efficiency and productivity

REV

RCM, payer mix, and collections alignment

EBITDA

Margin improvement and sustainable operations

& MORE